1. GENERAL

1.1 These General Terms and Conditions apply if you, as a consumer, company or institution (Customer), make a purchase at Collected by Eve. The General Terms and Conditions are published on the Website.

1.2 The Website and all content on the website is owned by Collected by Eve and protected by intellectual property rights. The copying and/or use of content and the work of Collected by Eve without permission is not permitted.

2. THE CONTENT

2.1 Collected by Eve is entitled to change the content and offer on collectedbyeve.com at any time.

2.2 All images on the website and in the webshop have been published carefully and as truthfully as possible. This is not a guarantee that the image is an exact representation of the work.

2.3 An obvious mistake or error in the offer does not bind Collected by Eve.

2.4 Collected by Eve is not liable for errors on the website and in the webshop and has the right to change and update information and to correct errors. If the Customer makes a purchase based on an error on the website or in the webshop, Collected by Eve will inform the Customer as soon as possible and the Customer has the right to cancel the purchase.

3. AGREEMENT

3.1 By purchasing, the Customer and Collected by Eve have an agreement and the Customer accepts the General Terms and Conditions. The purchase is the confirmation that the Customer has taken note of the General Terms and Conditions. 3.2 The agreement is only concluded after Collected by Eve has confirmed the purchase.

4. PRICES, COSTS AND PAYMENT

4.1 The price of the work is stated on the in the webshop, in Euros including VAT, excluding shipping costs.

4.2 The payment options are listed in the webshop. Collected by Eve has the right to change the payment method that the Customer selected at the time of purchase, prior to delivery if that method does not work for any reason.

5. DELIVERY

5.1 Collected by Eve executes the agreement with the greatest possible care. Collected by Eve delivers the purchase within the period indicated in the webshop, unless another period has been expressly agreed. For paintings and custom made content, the delivery period that has been agreed with the Customer applies.

5.2 If Collected by Eve foresees that the delivery period cannot be met, Colleted by Eve will contact the Customer and will make an effort to comply with the agreement. 5.3 Collected by Eve is not liable for a delayed delivery caused by third parties or circumstances over which Collected by Eve has no influence.

6. RIGHT OF WITHDRAWAL

6.1 After receipt of the purchase, the Customer can cancel the purchase without giving reasons within 14 days. The reflection period starts on the day after receipt of the purchase. The right of withdrawal does not apply to the Client acting in the exercise of a profession or business.

6.2 If the Client makes use of the right of withdrawal, the Client will report this to Collected by Eve and returns the purchase in its original condition and packaging to Collected by Eve according to the instructions of Collected by Eve.

7. WARRANTY AND COMPLAINTS

7.1 Collected by Eve guarantees that the purchase complies with the agreement.

7.2 Defects or incorrectly delivered products must be reported to Collected by Eve by email within 5 working days of receipt of the purchase.

8. CHANGES TO THE GENERAL TERMS AND CONDITIONS

8.1 The applicable General Terms and Conditions are published on the website.

8.2 Collected by Eve has the right to change the General Terms and Conditions at any time.

9. DISPUTES AND APPLICABLE LAW

9.1 Collected by Eve always strives to resolve disputes in good consultation first.

9.2 Agreements between the client and Collected by Eve are exclusively governed by Dutch law and in disputes only the Dutch court has jurisdiction, even if the Client does not live in the Netherlands.